Meaning of the word customer-centric in English

What does customer-centric mean in English? Explore the meaning, pronunciation, and specific usage of this word with Lingoland.

customer-centric

US /ˈkʌstəmər-ˈsɛntrɪk/
UK /ˈkʌstəmər-ˈsɛntrɪk/

Adjective

focused on providing a positive customer experience before and after the sale in order to drive customer satisfaction, loyalty, and repeat business

Example:
A customer-centric approach is essential for long-term business success.
The company adopted a customer-centric strategy to improve satisfaction.