Meaning of the word "customer satisfaction" in English

What does "customer satisfaction" mean in English? Explore the meaning, pronunciation, and specific usage of this word with Lingoland.

customer satisfaction

US /ˈkʌstəmər ˌsætɪsˈfækʃən/
UK /ˈkʌstəmə ˌsætɪsˈfækʃən/

Noun

the degree to which a customer's expectations are met or exceeded by a product or service

Example:
Our company's main goal is to achieve high customer satisfaction.
We conduct surveys to measure customer satisfaction with our services.