Churn rate
US /tʃɜːrn reɪt/
UK /tʃɜːrn reɪt/
名詞
客戶流失率, 流失率
the rate at which customers stop doing business with an enterprise
範例:
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Reducing customer churn rate is a key goal for many subscription services.
降低客戶流失率是許多訂閱服務的關鍵目標。
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A high churn rate can indicate problems with customer satisfaction or product quality.
高流失率可能表明客戶滿意度或產品品質存在問題。