詞彙 "opinion mining" 在中文的含義

"opinion mining" 在英語中是什麼意思?與 Lingoland 一起探索這個詞的含義、發音及具體用法

opinion mining

US /əˈpɪnjən ˈmaɪnɪŋ/
UK /əˈpɪnjən ˈmaɪnɪŋ/

名詞

意見挖掘, 情感分析

the process of analyzing text to determine the sentiment or opinion expressed within it, often used in marketing and customer feedback analysis

範例:
Companies use opinion mining to understand customer satisfaction from social media comments.
公司利用意見挖掘來了解社交媒體評論中的客戶滿意度。
The new software includes advanced opinion mining capabilities.
新軟體包含先進的意見挖掘功能。