Churn rate
US /tʃɜːrn reɪt/
UK /tʃɜːrn reɪt/
名词
客户流失率, 流失率
the rate at which customers stop doing business with an enterprise
示例:
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Reducing customer churn rate is a key goal for many subscription services.
降低客户流失率是许多订阅服务的关键目标。
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A high churn rate can indicate problems with customer satisfaction or product quality.
高流失率可能表明客户满意度或产品质量存在问题。